Privacy Policy

Harshva Technology Private Limited ("we", "our", or "us") is committed to protecting your privacy and ensuring transparency in how your personal data is collected, used, and safeguarded. This Privacy Policy outlines our practices across all digital touchpoints including our website, mobile applications, and any related services.

By accessing or using our services, you agree to the terms outlined in this Privacy Policy. If you do not agree, please discontinue use of our services.

This policy applies to:

1. Information We Collect

We collect information in a way that ensures functionality, performance, and continuous improvement of our services while maintaining a minimal data collection approach.

a) Information You Provide

When you interact with us directly, we may collect personal information that you voluntarily provide. This typically occurs when you contact support, submit feedback, or engage with our services. This may include your name, email address, contact details, and any messages, feedback, or queries.

b) Automatically Collected Information

When you use our website or applications, certain technical and usage-related information is collected automatically. This may include device type and operating system, IP address and general (non-precise) location, app version and interaction data, session duration, and crash logs or diagnostics. This data is generally aggregated and non-identifiable.

c) Permissions & Media Access

Some of our applications may request access to device features such as the microphone strictly to enable core functionality — for example, capturing ambient sound for amplification and live captions. We do not access, store, or share your personal files unnecessarily, and audio processing happens locally on your device.

2. How We Use Your Information

We use the collected information to provide, operate, and maintain our services; improve functionality, speed, and user experience; respond to support inquiries; send important service-related notifications; analyze trends and optimize features; and detect, prevent, and address fraud or security issues.

3. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to store preferences, improve performance, and analyze traffic and engagement. You can control or disable cookies through your browser settings.

4. Third-Party Services

To operate efficiently, we may integrate trusted third-party services that support analytics, hosting, and app functionality — such as Apple's App Store for distribution, analytics tools, and cloud infrastructure providers. These third parties may process limited data under their own privacy policies.

5. Data Sharing and Disclosure

We do not sell, rent, or trade your personal data. We may share data with service providers for analytics, hosting, or infrastructure; to comply with legal requirements or government requests; to protect our rights or prevent fraud; or during business transfers such as mergers or acquisitions.

6. Data Storage & Security

We implement appropriate technical and organizational measures to protect your data, including encryption where applicable, secure infrastructure, restricted access to sensitive information, and regular monitoring. While we strive to protect your data, no system is completely secure.

7. Data Retention

We retain personal data only for as long as necessary to provide and maintain services, comply with legal obligations, and resolve disputes. Once no longer required, it is securely deleted or anonymized.

8. Your Rights

Depending on your location, you may have the right to access your personal data, correct inaccurate information, request deletion, restrict or object to processing, and request a copy of your data (portability).

9. International Data Transfers

Your information may be processed and stored in countries outside your own, which may have different data protection laws. By using our services, you consent to such transfers, provided reasonable safeguards are in place.

10. Children's Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If such data is identified, it will be deleted promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in technology, legal requirements, or business practices. Any updates will be posted on this page with a revised effective date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at support@harshvatechnologies.com.